Cut images getting ripped

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Cut images getting ripped

Post  KayakGirl on Wed Feb 09, 2011 1:03 pm

Hi! I bought my Silhouette at Christmas and am just getting around to learning how to use it. The issue I am having is the image being cut coming off the mat for some reason and then it gets ripped and caught in the rollers. I contacted the company and they even sent me another mat and cutting tips, but I am still experiencing this problem. Now I am really intimidated with it! Can anyone give me some help?

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Re: Cut images getting ripped

Post  Admin on Wed Feb 09, 2011 7:15 pm

Have you adjusted your settings to lighter and slower on the speed?

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Re: Cut images getting ripped

Post  KayakGirl on Wed Feb 09, 2011 8:02 pm

Lighter? Not sure what you mean by that, but I have adjusted it for slower cutting and also have been taping the paper down to the mat to keep it from sliding. I have not tried an intricate design yet, but it does help with less intricates stuff.

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